Terms of Service

Our mutual agreement written with fairness and clarity

بِسْمِ اللهِ الرَّحْمنِ الرَّحِيْمِ

In the name of Allah, the Most Gracious, the Most Merciful

These terms of service represent our mutual agreement and are written with fairness and clarity in mind. We believe in avoiding ambiguity (Gharar) and ensuring that both parties understand their rights and responsibilities clearly.

Clarity over Ambiguity

Clear Communication

Our terms are written to be as clear and understandable as possible. We avoid legal jargon that might confuse or mislead. If you have any questions about these terms, we encourage you to contact us for clarification.

Permissible Use

Halal Purposes Only

By using our service, you agree to use it only for lawful and Halal purposes. This means refraining from:

•Slander, backbiting, or spreading false information about others
•Fraud, deception, or dishonest business practices
•Promoting content that contradicts Islamic values
•Any activity that might harm others or society

We encourage you to use our platform in ways that benefit yourself and others, contributing positively to our community while upholding Islamic values of kindness, honesty, and mutual support.

Mutual Respect

Respectful Interaction

Our platform is a space for respectful interaction. We expect all users to treat one another with dignity, kindness, and consideration. Harassment, discrimination, or disrespectful behavior will not be tolerated.

Service Provision

Our Commitment

We are committed to providing you with reliable, high-quality service. While we cannot guarantee perfection, we pledge to continuously improve our service and address any issues promptly and fairly.

Service Availability

We strive to maintain consistent service availability, though occasional maintenance or technical issues may occur. We will notify you of planned maintenance whenever possible and work quickly to resolve any unexpected issues.

Dispute Resolution

Peaceful Resolution

In the spirit of reconciliation (Sulh), if any dispute arises between us, we commit to seeking a fair and amicable resolution through direct communication and mediation before pursuing formal legal action. We believe in the Islamic principle of resolving conflicts peacefully and justly.

Changes to Terms

Transparent Updates

If we need to update these terms, we will notify you clearly and give you reasonable time to review the changes. We will never make changes that fundamentally alter our relationship without your agreement.

Contact and Support

Open Communication

We welcome your questions, concerns, and feedback. Our support team is committed to helping you and addressing any issues with patience and care. You can reach us through the contact methods provided on our platform.

Questions About Our Terms?

We're here to help clarify any questions or concerns you may have about our terms of service.