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Terms of Service

Our mutual agreement written with fairness and clarity

بِسْمِ اللهِ الرَّحْمنِ الرَّحِيْمِ

In the name of Allah, the Most Gracious, the Most Merciful

These terms of service represent our mutual agreement and are written with fairness and clarity in mind. We believe in avoiding ambiguity (Gharar) and ensuring that both parties understand their rights and responsibilities clearly.

Clarity over Ambiguity

Clear Communication

Our terms are written to be as clear and understandable as possible. We avoid legal jargon that might confuse or mislead. If you have any questions about these terms, we encourage you to contact us for clarification.

Permissible Use

Halal Purposes Only

By using our service, you agree to use it only for lawful and Halal purposes. This means refraining from:

  • •Slander, backbiting, or spreading false information about others
  • •Fraud, deception, or dishonest business practices
  • •Promoting content that contradicts Islamic values
  • •Any activity that might harm others or society

We encourage you to use our platform in ways that benefit yourself and others, contributing positively to our community while upholding Islamic values of kindness, honesty, and mutual support.

Mutual Respect

Respectful Interaction

Our platform is a space for respectful interaction. We expect all users to treat one another with dignity, kindness, and consideration. Harassment, discrimination, or disrespectful behavior will not be tolerated.

Service Provision

Our Commitment

We are committed to providing you with reliable, high-quality service. While we cannot guarantee perfection, we pledge to continuously improve our service and address any issues promptly and fairly.

Service Availability

We strive to maintain consistent service availability, though occasional maintenance or technical issues may occur. We will notify you of planned maintenance whenever possible and work quickly to resolve any unexpected issues.

Halal Information

See who certified it

Listings show information from businesses, certification bodies and the community. Halaali does not certify any food or business as halal. A certificate shown on a listing belongs to the body that issued it and can expire or change, so please confirm with the business or the certifier before relying on it.

Habibi Answers

Helpful, not a ruling

Habibi uses AI to answer questions from Halaali's listings and other sources. Its answers can be incomplete or wrong, and they are not religious rulings (fatwa) or professional advice. For a religious ruling, please ask a qualified scholar.

Subscriptions

Habibi Pro

Habibi Pro is a paid subscription sold through the App Store or Google Play. It renews automatically at the price shown until you cancel. To avoid the next charge, cancel at least 24 hours before your renewal date in your App Store or Google Play account settings. Payments, refunds and billing are handled by Apple or Google under their terms, and on iOS Apple's standard licensed application end user licence agreement also applies. Everything outside Habibi Pro stays free.

Dispute Resolution

Peaceful Resolution

In the spirit of reconciliation (Sulh), if a dispute arises between us, we will first seek a fair resolution through direct conversation and mediation before any formal legal action. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Changes to Terms

Transparent Updates

These terms were last updated on October 11, 2026. If we change them in a way that matters to you, we will tell you in the app or by email before the change takes effect. Continuing to use Halaali after that means you accept the updated terms.

Contact and Support

Open Communication

We welcome your questions, concerns and feedback. Email info@halaali.app, or write to Halaali, 41 Steadman St, Cambridge, Ontario N1S 0C7, Canada.

Questions About Our Terms?

We're here to help clarify any questions or concerns you may have about our terms of service.

Contact Us